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Terms of Service

Terms of Service - Specularo Vibe Shopper (Shopify App)

Effective Date: June 17, 2025

These Terms of Service (“Terms”) govern your use of the Specularo Vibe Shopper Shopify app (“the App”), developed and operated by Specularo Ltd., an Israeli company. By using or installing the App, you agree to be bound by these Terms and our Privacy Policy.

1. App Description

The App provides both a storefront-facing theme extension and a merchant-facing admin interface. It enables virtual try-on previews, AI-based styling recommendations, chatbot guidance, and background customization for online shoppers.

2. Plans, Billing & Cancellation

  • The free plan allows up to 100 conversations (based on session count).
  • Paid plans are billed via Shopify Billing API and auto-renew monthly.
  • Merchants can cancel any time via the Shopify admin dashboard.
  • We may adjust how sessions are calculated or impose rate limits based on plan tier or usage.

3. AI Limitations

The app uses generative AI to produce visual previews and recommendations. These outputs are for demonstration and styling guidance only. We do not guarantee visual accuracy, fit, or sizing.

4. Content Responsibility & Usage

  • Users are fully responsible for any content they upload.
  • It is strictly prohibited to upload sexual, offensive, harmful, unlawful, or misleading content.
  • Users must not upload images of other individuals without their consent.
  • Merchants may showcase the app's features in marketing or sales. Merchants cannot access or reuse shopper data without user consent. The sole exception is for technical troubleshooting of the app, where Specularo may provide the merchant with limited access to try-on images and results generated within their own store, strictly for resolving the reported issue. Merchants must not store, reuse, or disclose such data beyond the troubleshooting purpose.
  • Generated data cannot be extracted, reused, or sold.

4A. Competitive Use Restriction

  • The App is provided solely for use by merchants and their authorized users in connection with their Shopify stores.
  • Competitors, or any person acting on behalf of a competitor, are prohibited from installing, accessing, or using the App for competitive analysis, benchmarking, public comparison, copying, monitoring, or reverse engineering of the App's functionality, user interface, or outputs.
  • You may not publish, distribute, or disclose the results of any evaluation, performance test, or comparison involving the App without our prior written consent.

5. Data Storage & Deletion

  • Data is stored securely in cloud infrastructure.
  • Guest session data is auto-deleted after a few days.
  • Registered user data is retained based on plan — starting from 72 hours up to indefinite.
  • Users can delete their data directly via the app.
  • Merchants can request deletion or rely on Shopify uninstall hooks for compliance:
    Shopify Privacy Compliance

6. Service Availability & Changes

We do not guarantee uptime or uninterrupted service. Features and access may vary based on your selected plan. We may modify, enhance, or remove features at any time without prior notice.

7. Termination

We may suspend or terminate your access if you violate:

  • These Terms of Service
  • Our Privacy Policy
  • Shopify's terms or applicable law

No refunds will be issued for terminated accounts due to violations.

We reserve the right to suspend or terminate access immediately if we determine, at our sole discretion, that the App has been used in violation of Section 4A (Competitive Use Restriction). Such violations may also result in legal action.

8. Limitation of Liability

The App is provided "as is" without warranties. We are not liable for indirect, incidental, or consequential damages, including data loss, misinterpretation of results, or third-party misuse.

9. Modifications to Terms

We may update these Terms from time to time. Notices will be shown in the Shopify admin dashboard and may or may not be sent via email. Continued use constitutes agreement to the new terms.

10. Governing Law

These Terms are governed by the laws of the State of Israel. Disputes shall be resolved exclusively by the courts of Tel Aviv, Israel.

11. Contact

For legal or compliance inquiries, email: privacy@spclr.com